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Content, including files, conversations, and people, is all searchable within Slack. Slack offers many IRC-style features, including persistent chat rooms (channels) organized by topic, private groups, and direct messaging.

After 3 PM, most of the core features became operational, except for push notifications, email, and third-party integrations including Google Calendar and Outlook Calendar. From 10 AM ET until 3 PM ET users could not log in, send or receive messages, place or answer calls, and use Slack connections. On January 4, 2021, Slack suffered a large outage that lasted several hours. In response to the attacks, Slack added two-factor authentication to its service. In March 2015, Slack announced it had been hacked over four days in February 2015, and that some data associated with user accounts had been compromised, including email addresses, usernames, hashed passwords, phone numbers, and Skype IDs.

On January 1, 2021, Slack and Salesforce announced an agreement for Salesforce to acquire the company for a value of approximately $27.7 billion. This acquisition was to provide additional search offerings of employees within a Slack workspace. In July 2020, Slack acquired Rimeto, a startup company focused on directory building. In June 2019, Slack went public through a direct public offering to reach a market value of US$19.5 billion. The companies also announced a commitment to work on integration of Slack with Atlassian services. On July 26, 2018, Atlassian announced the shutdown of its competing HipChat and Stride, effective February 11, 2019, and the sale of their intellectual property to Slack, with Slack to assume the user bases of the services. Slack was previously compatible with non-proprietary Internet Relay Chat (IRC) and XMPP messaging protocols, but the company closed the corresponding gateways in May 2018.

Īccording to Butterfield, 'Slack' is an acronym standing for 'Searchable Log of All Conversation and Knowledge,' which he chose in 2012 to replace the previous codename, 'linefeed.' Slack launched to the public in August 2013.

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The revised privacy policy also requires employees to waive the right to a jury trial in case they are to sue to company in the future.įacebook just announced their Slack-like service, which could steal some of Slack’s customers if the new privacy policy becomes a huge problem.Slack began as an internal tool for Stewart Butterfield's company Tiny Speck during the development of Glitch, an online game.

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It’s unknown if they will switch to Slack Plus and how current workers feel about the potential employee spying. Some big companies using the service are Amazon, Walmart, AOL, and ESPN. 300,000 users and 40,000 teams use Slack daily. Slack launched in February and has been growing faster than any other similar enterprise software. A single bulk file of employee conversation on a team is sent, which can make it more difficult for employee spying. Requesting employee messages is a long process that includes sending a “snail-mail letter on company letterhead requesting access.” Slack’s founder and CEO, Steward Butterfield, compares the process to the waiting period before buying a gunĮmployees will be notified within Slack when communication information is requested, and bosses can’t request chat logs for individuals. Only companies that pay for Plus have the right to use the new feature. Slack Plus and potential employee spying can’t begin until January 1.

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It will only allow team owners to request the entire archive of employee conversations.Īll messages sent on Slack to date will not fall under the new policy. There will be no “God mode” view that lets bosses read conversations in real time. Slack realizes the employee spying that could go on, and so they’ve built Plus to balance employee expectations of privacy with employers’ legal right to own workplace communication. For those companies to use Slack, Slack had to build a way for them to access employee messages.” The Verge says that “some industries require companies to store all employee communications, including emails and instant messages, in case of future litigation. Enterprises in highly regulated industries, such as banking and finance, are among those needing the right to collect employee messaging. Many businesses aren’t complaining because it was actually requested by many that have the legal right to retain employee communications.

To provide this new feature, Slack had to revise its privacy policy.

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